ACD News
ACD appraisals strengthens San Diego coverage location bringing their total to seven field appraiser
Prescott, AZ [September 21, 2006] --- AutoClaims Direct, the nation's premier auto damage appraisal firm and claims service provider announced today the addition of three new field appraisers in the San Diego region.
"We have just hired three respected insurance industry staff appraisers each with over 12 years of experience to further strengthen our field staff in the region," stated AutoClaims Direct President, Ernie Bray. "We now have 7 field appraisers that cover the entire county, each wirelessly connected in the field and fully set up to provide our full suite of field imaging products. We have maintained a solid 1.34 day cycle time on all files in San Diego over the last 3 years and expect to improve even more. Clients looking for an appraisal vendor who can provide excellent service need look no further than ACD. We deliver real and measurable results."
AutoClaims Direct has grown to become the largest independently owned auto damage appraisal firm nationwide with coverage in over 44 states. The company currently has the easiest to use claims management product which allows a claims office to assign, track and receive all files through a simple to use web based application. Some of the services the company handles are auto , light truck and heavy equipment appraisals along with scene investigations and desk reviews.
AutoClaims Direct Releases Direct Data V 2.0
Prescott, AZ [July 12, 2006] --- AutoClaims Direct the leading provider of independent auto damage appraisals and insurance claims management technology today announced the release of Direct Data V2. "Direct Data is a robust reporting program that can drill down detailed statistical analysis on all key metrics within the claims process." Stated VP of Operations, Tara Esquivel.
"We can pull any statistic a client needs. If a client wishes to know how many blue domestic sport utility vehicles our company has inspected in a month with the average severity, we can pull it. Additionally our loss locator report can focus in on losses by zip code, county, state, or any other parameters they choose. Clients who really like to analyze reports and trends have found our Direct Data V2 a key component in their material damage planning." added Esquivel.
In addition to our enhanced reporting features AutoClaims Direct has implemented a cross platform EMS auditing tool which further enhances ACD's internal quality control department. "We are pushing ahead every day with more exciting features which provide value to our clients." states Ernie Bray, President of AutoClaims Direct. "Our staff of programmers have done an outstanding job of keeping our product cutting edge. Our 360 photo program combined with new GIS based dispatching and claims analysis tracking will further enhance our position as the leader in the industry."
AutoClaims Direct Announces Solid Growth and Exciting New Technology for Summer 2006
Prescott, AZ [May 4, 2006] --- AutoClaims Direct, the largest privately owned independent appraisal and claims management service provider today announced solid growth over the 1st quarter and exciting new technology for summer 2006.
AutoClaims Direct experienced growth of over 73% in 2006 compared to 1st quarter 2005. The corporation has increased it's market share in the competitive claims management services sector securing five new pilot programs and adding seven new clients to the company's auto damage appraisal portfolio.
"We at ACD hold true to our ideals of producing quality functional software products that are the easiest to use in the industry. We can implement our robust claims solution faster and for a lower cost than any competitor." stated Ernie Bray, President of AutoClaims Direct.
"I am very pleased with our corporation's growth and our ability to adapt and react quickly to new technology. Our IT staff continually researches new and exciting solutions and are currently testing our experimental 3D photo imaging and 360 rotational viewing feature." added Bray. This new solution is showing great promise in trial field tests. ACD plans on rolling out 3D imaging in two major cities over the summer.
AutoClaims Direct Partners With HyperQuest for Parts Procurement Solutions
Prescott, AZ [April 3, 2006] --- AutoClaims Direct Inc. the leading nationwide auto damage appraisal firm has partnered with HyperQuest for real time part procurement and parts management solutions. This will enable ACD to lower severity and cycle times even further while enhancing value added services to its clients.
"We are committed to providing the best and most effective value added services to our clients. We are extremely excited about our new agreement with HyperQuest." Stated Ernie Bray, President of AutoClaims Direct. "HyperQuest is the industry leader in parts management solutions. We at ACD are built on fast, accurate and professional service. HyperQuest's use of technology, live data and real-time parts services compliment our company perfectly. With a searchable database that is accessible through a fully automated process, in real time, our staff of over 365 field appraisers can pull from over 80 million parts for any appraisal. We can make quicker and more accurate decisions right in the field, lowering severity dramatically," added Bray.
HyperQuest and AutoClaims Direct have begun a rollout with AutoClaims Direct's clients over the past few weeks. "All of us at HyperQuest are very pleased to be working with ACD." States Kevin Meyer, HyperQuest's Director of Client Engagement."We are only a few weeks after implementation and HyperQuest's parts management solution has already provided ACD's clients with a substantial hard-cost savings significant enough to where our own clients are now looking to utilize ACD's services. It is a great feeling when a new partnership can deliver measurable and meaningful value to all parties involved in such a short period," adds Meyer of HyperQuest.
A majority of ACD's field staff is wirelessly connected and HyperQuest's real time parts services have already lowered the company's cycle time by 33%. ACD expects this value added solution from HyperQuest to be one more step in the corporation's commitment to excellence and quality. AutoClaims Direct VP of Operations Tara Esquivel commented, " Our relationship with HyperQuest will further separate us from the competition in the independent appraisal industry. Our value added services from partners such as HyperQuest enable us to provide a product unmatched anywhere."
ACD Appraisals adds two more clients to their portfolio
Prescott, AZ [March 15, 2006] --- AutoClaims Direct (ACD) is pleased to announce the signing of two new national insurance carriers to ACD's ever growing client portfolio. Both carriers have completed pilot programs utilizing ACD's industry leading claims management and auditing software with great success.
"Other software and IT companies may continue pop up claiming to be the panacea for streamlining claims, but the fact remains that ACD has continually proven time and time again that results are the only thing that counts." stated Ernie Bray, President of AutoClaims Direct. "The enthusiasm our new clients have shown during the pilot has been tremendous. Both have experienced a 50% reduction in claim cycle time and our electronic/in house auditing combination scored a 99.8% accuracy on 2000 files. No other independent appraisal firm can claim anything close to our accuracy. We look at every estimate from our field staff and then scrub the estimate electronically to ensure complete compliance." added Bray.
ACD's feedback has been nothing but stellar. Tara Esquivel, VP of Operations added that , " Several of the claims directors during the pilot commented that ACD's claims system is simply the most impressive product they have seen on the market. Having tried over six other systems with no true success, ACD was the only solution to match their office's needs."
AutoClaims Direct Inc creates Rapid Response teams to complete auto appraisals wirelessly in the fie
Prescott, AZ [February 2, 2006] --- AutoClaims Direct Inc, the nation's leading independent auto damage appraisal firm today announced the formation of "Rapid Response" appraisal teams in six metro locations throughout the country. These "Rapid Response" teams utilize wireless technology to the fullest allowing appraisers to photograph, write the damage appraisal and upload the completed product in real time to the insurance client.
"Our rapid response philosophy has taken our company one step further in providing legendary customer service." States Ernie Bray, President of AutoClaims Direct. "As the industry leader in independent auto damage appraising we seek to leverage and maximize technology to the fullest extent. Real time estimating in the field provides our clients more accurate assessments while cutting claim cycle times even further."
"It's not uncommon that an ACD field appraiser is outfitted with a wireless cell phone built in their sunglasses, GPS tracking in their vehicle, wireless internet access and web based appraisal software." added Bray.
