AutoClaimsDirect

AutoClaims Direct announces the release of Direct Data to monitor part usage

Scottsdale, AZ [September 21, 2005] --- AutoClaims Direct, Inc. (ACD) the leading provider of independent auto appraisals and online claims management solutions announced today the release of Direct Data.

Direct Data provides clients with the ability to measure, track and analyze part usage derived from every auto appraisal written and stored. ACD's claims management technology implemented these new features recently to much success. "Our clients can now focus on key data that is important to their own claims operations and fully analyze part trends allowing for true measures. No other independent appraisal firm can provide such detailed and comprehensive data." Stated Ernie Bray, President of AutoClaims Direct. "We as a company are continually seeking innovative ways to enhance our product and value added solutions to our expanding client base. We have made significant enhancements to our technology solution over the past two months along with the addition of a full in house desk review solution."

Direct Data allows for instant online access and customized statistical reporting. The new feature has most recently been implemented by several companies in conjunction with ACD's RS Direct rules based auditing solution. The combination of both tools has enabled company auditors to ensure company goals and guidelines are being met on a daily basis. This real time data provides instant feedback.

AutoClaims Direct opens Eastern Washington regional office and quality control department

Scottsdale, AZ [August 18, 2005] --- AutoClaims Direct the leading provider of independent auto damage appraisals and insurance claims management technology today announced the opening of the corporations new field office based in Eastern Washington. The new office will cover the eastern Washington and northern Idaho regions and provides ACD with a solid northwest center of operations.

"I am very excited about the new regional office and the coverage it provides our organization." Stated Tara Esquvel, VP of Operations. "Our office in Washington will be headed up by our western regional auditing director Cathi Martin. Her staff of auditors and appraisers will give our company excellent coverage in a previously difficult area to staff."

AutoClaims Direct now provides services in 39 states nationwide. " ACD is committed to strategic and calculated growth providing the best auto damage appraisals and value added solutions in the industry." Esquivel adds. "We lead all independent appraisal firms nationwide in quality, cycle time and technology and every company that utilizes our services and see real and measurable results."

AutoClaims Direct releases industry weblog and job board

Scottsdale, AZ [August 15, 2005] --- AutoClaims Direct Inc, the nation's leading independent auto damage appraisal firm today announced the release of ACD Weblog. As the only web community dedicated to auto damage appraising, ACD has created a meeting place, training center, job board and discussion group for those in the industry to connect.

"The auto damage appraisal industry today is very inconsistent when it comes to appraisal quality and use of technology." States Regional Auditing Manager Cathi Martin. "Our ACD Blog will offer IA's, adjusters and those in the appraisal industry a location and source in which to exchange ideas, ask questions and further promote quality work within our industry." Added Martin

The ACD Blog allows independent appraisers to post resumes, search for job openings, ask opinions, receive feedback and network. In addition to the ACD Blog, the company will be rolling out a new full service Appraisal Product Center early 2006 in which everything needed for the job will be available at reduced costs. Laptop computers, pocket rods, cameras,scene investigation kits and much more can be purchased a discounted rates. There is no other comprehensive source dedicated to auto damage appraising that exists in the industry.

AutoClaims Direct Has Outstanding 2nd Quarter

Scottsdale, AZ [July 14, 2005] --- AutoClaims Direct the leading provider of independent auto damage appraisals and insurance claims management technology today announced the release of the corporations second quarter 2005 growth and performance results.

ACD 2005 expansion continued to exceed expectations with a the addition of 4 new states of coverage during the second quarter bringing ACD's national coverage to 35 total states.The corporation also added 6 new insurance carriers and 2 TPA's to the growing list clients utilizing ACD nationwide.

"Our claims management software made huge gains during the second quarter", Stated V.P. of Operations, Tara Esquivel. "Many clients originally looked upon us as just an appraisal firm and when they discovered we do more than any of the other business solutions and software companies in the industry, it became quickly evident that ACD provided the most cost effective solution for their claims departments." Esquviel added, "We don't charge our clients click fees and set up charges because we have a laser like focus on providing top quality value added services which dramatically lower client costs."

AutoClaims Direct's appraisal statistics for the second quarter of 2005 were equally impressive with ACD's Arizona office leading the appraisal cycle time average at 1.43 days which includes weekends and holidays. Average claim severity nationwide was $2092.45. Part usage statistical data extracted from the ACD claims data base showed OEM parts usage at 69.2%, used and remanufactured at 18.5% and aftermarket at 12.3%.

AutoClaims Direct Releases New Appraisal Auditing Tool

Scottsdale, AZ [May 17, 2005] --- AutoClaims Direct the leading provider of independent auto damage appraisals and insurance claims management technology today announced the release of RS Direct. This comprehensive rules based auditing tool is an enhancement to AutoClaims Direct's industry leading Tracker software. It allows clients to establish rule sets based upon specific and defined guidelines. RS Direct identifies exceptions to the rules and flags these files for further review by a designated company auditor, adjuster or total loss specialist. The rules set can be configured and customized to any client needs.

"I am very pleased with the flexibility RS Direct provides our company. It is one more tool to enhance our own internal auditing along with providing our clients with the ability to monitor files according to their own customized set of parameters. Our proprietary solutions prove again we provide the most simple and effective claims management systems in the industry." - Stated Ernie Bray, Director of Quality Control for AutoClaims Direct, Inc.

RS Direct can work as either a stand alone electronic auditing solution or work in conjunction with an already established auditing department within a client's office.

Bray adds, "You can never replace the expertise of a trained set of eyes reviewing an appraisal. No matter what anyone says, decisions regarding repair times and judgment always require a human factor which no automated system can monitor, however, what we provide is a tool that comes quite close."

AutoClaims Direct Auto Appraisals Adds Four New Managers

Scottsdale, AZ [August 23, 2004] --- AutoClaims Direct today announced the addition of four new account managers to further strengthen the company's industry leading quality control department

The additional account managers are members of an account team comprised of a claims and appraisal experts, an auditor and a claims assistant. The team is led by the account manager and functions like a mini claims department.

"We believe that a small team dedicated to a specific account allows us to provide a level of service unmatched in the industry. Each member of the quality control team is a claims professional who has either worked as a claims supervisor or senior adjuster/appraiser", states Ernie Bray, President and Director of Quality Control. "This means that clients of ACD are working with seasoned professionals that have years of experience in the auto claims environment. Our new account managers all come to ACD with over fifteen years each working for several major insurance carriers."