ACD News
AutoClaims Direct Inc. continues to amaze clients with quality auto damage appraisal service
Scottsdale, AZ [April 19, 2004] --- The AutoClaims Direct independent auto damage appraisal company announced tremendous gains for the first quarter of 2004. With the acquisition of new accounts and expanded coverage areas, AutoClaims Direct is positioned to become the leading IA firm in the United States. The company's revolutionary approach to auto damage appraising and diligent focus on quality has set it apart from the status quo that has dominated the industry for years.
"Most insurance companies had been used to cycling through the major IA companies every few years only to find the same old problems. Once companies began to discover that AutoClaims Direct was for real and provides personalized proactive service, unmatched quality and unbeatable technology, the word began to spread," states Tara Esquivel, Vice President of Operations. AutoClaims Direct's proprietary "DirectLink" web application makes the process even simpler as adjusters and managers can access the entire file online for no extra costs or fees. "Every other business solution provider charges a fee per claim to house the appraisal and photos, with AutoClaims Direct you get it all for one flat rate."
AutoClaims Direct is a business service and auto appraisal firm that provides the insurance industry with a complete claims management service and auto appraisal company. AutoClaims Direct's clients are insurance companies, fleet management companies and third party administrators. AutoClaims Direct's revolutionary "DirectLink" application streamlines the claims handling process, rapidly reducing cycle times and average loss paid. The corporation handles auto appraisals, desk audits and lease returns.
AutoClaims Direct, Inc. slashes the competition's cycle times
Scottsdale, AZ [March 1, 2004] --- AutoClaims Direct, Inc. announced the results of a three month case study of independent appraisal cycle times. During this time twelve different insurance carriers and third party administrators were surveyed regarding the quality and speed of their current and prior independent appraisal vendors. The average "turnaround" (cycle) time was indicated to be between 7 and 8 days to receive a completed assignment. AutoClaims Direct Inc. has maintained an average cycle time of 3.5 days.
Clients who have fully implemented AutoClaims Direct's "DirectLink" as their sole Business Solution and Appraisal Source have experienced dramatic success in reduced LAE and indemnity expenses. These clients have reported vast improvement in overall claims efficiency, directly contributing to policyholder retention.
The key to AutoClaims Direct's results is the "Proactive" approach instilled from the top down. "Our executive team consists of former claims supervisors who know the industry and it's needs," states VP of Operations Tara Esquivel. "We also have a seasoned field staff with vast knowledge and expertise that our competition cannot match. Our auto damage appraisers are the best in the business. Combine that with our cutting edge DirectLink Appraisal management solution and you have an unbeatable program." AutoClaims Direct Inc. is a leading business solution provider to the auto insurance claims industry. The DirectLink system requires no additional IT investments or software, just a web browser and Internet connectivity.
